Justin Dover has over 12 years of extensive experience in all aspects of property restoration. He specializes in dealing with insurance companies in regards to commercial and residential properties. His previous experience as finance manager, collections manager, and sales manager all have prepared him for negotiating with insurance companies to ensure the customer’s claims are correctly compensated.
As National Manager, Justin, heads up the division that negotiates and re-writes estimates. He oversees and ensures that bank guidelines are met in order for funds to be released to the customer. Justin oversees collection issues, court cases, and other legal issues. He also resolves any problems that the customer encounters when dealing with their insurance company or bank. Justin also oversees code compliance to guarantee that jobs are brought up to current code regulations. He also heads up the infromation technology division bring new invoations though salesforce and other elctronic system to speed up the flow of the jobs. While making it as effectivative/automated as possible, and still maintaining the highest level of information to both the customer and the company. He is constantly looking into new technology, practices, policies, and systems that would eliminate growing pains as the company continues to grow.
His extensive experience with the company has taken him thru many areas of the restoration industry. He has worked in all aspects starting as a door to door salesperson, Area manager, District manager to his current job as National Manager.
Justin attended Southern Polytechnic State University with a major in computer engineering and a minor in computer science and business management. His experience, education, and certifications within the industry have been valuable resources for our business as well as for our customers. His certifications include: All lines of insurance certification including a Public Adjuster license, HAAG, Xactimate, Dual BPI (analyst and envelope), Owens Corning Preferred in Home Selling, GAF, Metal Roofing, National Incident and Management Systems (NIMS), Salesforce Administor as well as multiple other continuing education classes on commercial and residential roof installation.
Justin’s favorite thing about the company is that the company honors God and believes in helping others through “Roof It Forward” and other charities. He believes that we should try to make a difference every single day. Justin is a member of a motorcycle club that hosts charity rides to help community members in need. Justin and his wife, Jenny Lynn Dover, have five beautiful children. Justin enjoys spending time with his family, his wife, riding jet skis, boating, hunting, and traveling.